Shipping Policy
korptrip – Shipping & Service Delivery Policy
Last updated: 24-09-2026
korptrip is a service provider. We do not sell, ship, or deliver any physical products. No courier or freight is involved in our services. This page explains how our services and documents are delivered to you.
1. Our Services
We provide corporate tours, MICE services (meetings, incentives, conferences, events and exhibitions), team-building activities, product launches, award ceremonies, gala nights, VIP hospitality, holiday packages, and travel services such as air ticketing, hotel bookings, transfers, sightseeing, visas, passports, and travel insurance.
2. How Our Services Are Delivered
- Digital delivery: quotations, proposals, itineraries, e-tickets, hotel vouchers, visa documents, insurance policies, invoices, and confirmations are sent by email and, if you prefer, WhatsApp.
- On-ground delivery: the actual service, such as your conference, tour, transfer, event, or activity, is delivered at the agreed date, time, and venue by us and our travel and event partners.
- Support: our team stays in touch by phone and WhatsApp during your trip or event for coordination and assistance.
3. Delivery Timelines
| Service | Estimated time |
|---|---|
| Response to enquiry | Within [24] hours |
| Quotation / proposal | Within [1–3] working days (larger events may take longer) |
| Booking confirmation | Within [X hours] of receiving payment |
| E-tickets, vouchers, and confirmations | Within [X hours] of confirmation, or as per supplier timelines |
| Visa processing | As per the embassy or consulate; timelines are estimates only and not guaranteed |
These are estimates. Timelines can vary with supplier availability, peak seasons, and the size of the programme.
4. Client Responsibilities
- Give accurate names (exactly as on passport or ID), dates, and contact details
- Send required documents on time (passport copies, photographs, ID proofs)
- Check all confirmations and vouchers as soon as they are received and report any error immediately
- Carry valid IDs, visas, tickets, and vouchers while travelling
We are not responsible for delays, denied boarding, or additional costs caused by wrong or late information.
5. Delays
If a delay occurs, we will let you know quickly and try to fix it. We are not liable for delays caused by suppliers, airlines, payment failures, embassy processing, weather, or other events outside our control.
6. Did Not Receive Your Documents?
Please check your spam or junk folder first. If you still can’t find them, contact us at info@korptrip.com or +91-8700030408 and we will resend them.
7. No Physical Shipping
Since we provide services only, no shipping charges, delivery address, courier, or tracking number applies. Any printed material (such as branded event items or vouchers) is provided only if specifically agreed as part of your programme.
Contact: korptrip | info@korptrip.com | +91-8700030408 | +91-11-42437346
B-76, Ground Floor, School Road, Uttam Nagar, New Delhi – 110059